Ülke

Türkiye

İlçe / Şehir

İstanbul

Sektör

Perakende Gıda

Deneyim
Şirket

Gizli

İlan Durumu
Yayın Tarihi

24 February 2021

Customer Relations Specialist

We are looking for “Customer Relations Specialist” for a reputable company located in İstanbul/Asia , the ideal candidate will be responsible mainly for the customers operating abroad (USA) and will be responsible from the following agenda;

Required Qualifications:
  • Degree from a reputable University
  • Good command of English (both written and spoken);
  • Ability to multi-task, problem-solve, and track multiple customer issues at once;
  • Ability to understand and relay company policies and procedures in-person and by email and phone;
  • Clear and professional oral and written communication skills in both positive or negative situations.
Job Description:
  • Manage customer expectations by clearly communicating our commitments to the customer (ie. delivery dates or problems resolution) and by promptly updating the customer with changes in status;
  • Working closely with other departments regarding all customer-related issues;
  • Investigate and resolve routine requests and customer complaints;
  • Assist in developing sales and marketing initiatives;
  • Review and analyze online data from internal and external sources.